Hosoi Garden Mortuary, Inc. is a locally owned company with a proud history of serving the O‘ahu community for over 120 years. We believe there is no greater responsibility than honoring life and supporting families with compassion, professionalism, and care.

**Job Summary:**
We are seeking a dependable and professional Office Assistant / Receptionist to serve as the first point of contact for our Life Plan office. This role plays a vital part in daily office operations by providing excellent customer service, administrative support, and assistance to the Sales and Administrative teams. Sensitivity, discretion, and attention to detail are essential.

Hours: 8:00 am - 5:00 pm, Monday - Friday

**Responsibilities:**
- Greet and assist visitors in a professional and compassionate manner
- Answer and route calls using a multi-line phone system
- Receive customer payments and process credit card transactions
- Maintain appointment schedules and support the Sales team
- Handle incoming and outgoing mail and correspondence
- Create and organize contract folders and office records
- Perform data entry, proofreading, and document collection
- Replenish and maintain sales, administrative, and office forms
- Maintain inventory of office and breakroom supplies
- Prepare daily refreshments and ensure shared areas are orderly
- Provide backup support to the Office Coordinator as needed
- Assist with special projects and general administrative tasks

**Qualifications:**
- High school diploma or equivalent
- Minimum 6 months of customer service or office experience
- Strong verbal and written communication skills
- Proficiency in Microsoft Word, Excel, and Outlook
- Ability to multitask, prioritize, and work with minimal supervision
- Professional demeanor and sensitivity to a funeral service environment
- 10-key by touch experience preferred
- MAS90 and Microsoft Access experience helpful

**Work Environment & Physical Requirements**
- Office-based professional setting
- Regular sitting, talking, and computer use
- Occasional standing, walking, bending, and lifting (up to 40 lbs.)
- Moderate noise level

**Benefits:**
We offer a comprehensive benefits package including health insurance, retirement plans, paid time off plus holidays, and free covered parking.

**To Apply:**
Interested candidates are encouraged to submit application, cover letter, and resume through our employment portal:

https://hosoi-mortuary.hrmdirect.com/employment/job-openings.php?search=true&

**Also seeking:**

• Assistant Funeral Director (part-time)
• Parking Attendants (part-time)
• Kitchen Attendants (part-time)